PRIVACY POLICY
Effective Date / Last Updated: 28 July 2026
This website “www.shareperks.in” (hereinafter referred to as the “Website”) and this Application (“Shareperks”) available on Android Play Store or iOS App Store (hereinafter referred to as the “App”) is owned and/or operated by Shareperks Technologies Private Limited.
The headings used herein are only for the purpose of arranging the various provisions of the Privacy Policy. The headings are for the purpose of reference only and shall not be interpreted to limit or expand the provisions of the clauses contained herein.
INTRODUCTION
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, how we collect and use your information and/or personal information through a variety of digital means and how you can update, manage, export, and delete your information.
Our services include:
Providing end-to-end stored value card solutions by managing gift card, prepaid card and loyalty programs and facilitating distribution of gift and prepaid cards through various channels.
Providing web and App enabled cash back services thereby driving sales to the e-commerce website with which we have tied up.
Providing web and App enabled Discount Coupon services thereby driving sales to the e-commerce website with which we have tied up.
You are advised to read the Privacy Policy carefully and provide your consent as appropriate when accessing or using this Website/App on any computer, mobile phone, tablet, console or other device (collectively, “device”). This Privacy Policy applies to current and former visitors of Shareperks. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.
TYPES OF PERSONAL INFORMATION WE COLLECT
Depending on how you use Shareperks, we collect the following categories of personal information:
Contact & identity information: your name, mobile number, and email address, provided at registration.
Broker/demat account details and shareholding data: information you provide or authorise us to access (via CDSL/NSDL-enabled APIs or broker-authorised integrations) to verify your eligible shareholdings.
PAN: collected where required for identity verification or payout/regulatory compliance.
Uploaded documents and media: photographs, scanned images, or PDF documents you upload for identity verification, KYC compliance, support requests, or account personalisation, such as PAN card copies, your CDSL/NSDL consolidated holding statement, transaction receipts, or your profile photo (“Uploaded Media”). Uploaded Media may be shared with our identity verification, KYC, or Payment Partners, or with cloud storage and content-delivery service providers who host it on our behalf, solely for the purpose for which it was collected.
Location data: with your device-level permission, we may collect approximate or precise location data for fraud prevention and account security monitoring, determining region-specific reward and offer eligibility, and complying with applicable regulatory requirements. You can disable this at any time through your device settings, which may limit your access to location-dependent offers. This location data is not shared with third parties, except where necessary to detect or prevent fraud, or as required by applicable law.
Biometric authentication confirmation: if you enable biometric login (fingerprint or face recognition), this is processed entirely on your device through its native operating system. We do not collect, store, or have access to your underlying biometric data — we only receive a confirmation of successful or failed authentication from your device’s secure hardware. This biometric data is governed by your device manufacturer’s or operating system’s privacy policy, not by Shareperks.
Payment information: payments for any paid features (such as gift card purchases) are processed by RBI-authorised Payment Partners. We do not store or have access to your full card details, UPI credentials, or net-banking login information.
Device and technical data: device identifiers, IP address, browser/app version, and similar diagnostic information.
Usage data: how you interact with the Platform, such as pages viewed, features used, and offers engaged with.
WHY WE COLLECT INFORMATION
We use the information we collect from all our services for the following purposes:
1. Provide our services
We collect information to deliver our services and features you request, such as enabling access to your account, facilitating brokerage connections, and allowing you to browse and redeem shareholder rewards.
2. Maintain and improve our services
We use your information to ensure our services are working as intended, such as identifying and addressing issues including tracking troubleshooting issues that you report to us, improve system reliability, and ensure seamless performance across devices.
3. Develop new services
We use the information we collect in existing services to help us develop new ones. Your feedback and usage patterns help us innovate and introduce new features, tools, and services that align with your needs and interests.
4. Provide personalised services, including content and ads
At Shareperks, we strive to make your experience as relevant and engaging as possible. To achieve this, we use the information we collect to provide personalised services tailored to your interests, preferences, and behaviours.
a) Customized Shareholder Rewards
Based on your preferences and engagement history, we recommend shareholder perks, rewards, and offers that align with your interests and investment portfolio.
b) Relevant Content, Personalised Advertisements and Improved Recommendations
We may show you ads for products or services that are relevant to your interests, ensuring that the advertisements you see provide real value. By analysing how you interact with SharePerks, we continuously refine our recommendation algorithms to suggest more relevant content, rewards, and offers.
c) Tailored User Interface
To enhance your experience, we adapt the layout and features of our platform to suit your usage patterns, helping you easily navigate and find what you need.
5. Measure performance
To assess the effectiveness of our services, we analyse user engagement and other key metrics, enabling us to optimize our offerings for better efficiency and satisfaction. Further, we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns.
6. Communicate with you
We use your contact information to inform you about updates, service changes, promotional offers, and important security notifications, enhancing your user experience and safety.
With your consent, given via your device’s notification permission, we may also send push notifications about new perks, offers, referral updates, transaction status, and account security alerts. You can manage or disable push notifications at any time through the App’s Settings or your device’s notification settings; core Platform functionality is unaffected, though you may miss timely updates on time-limited offers.
7. Protect Shareperks, our users and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Shareperks, our users, or the public.
COOKIES & TRACKING TECHNOLOGIES
We and our service providers use cookies, SDKs, and similar tracking technologies to recognise your device, keep you signed in, remember preferences, measure app/website performance, and personalise your experience within Shareperks. These technologies are not used to track your activity across other companies’ apps or websites. Cookies on our informational Website (www.shareperks.in) are limited to basic functionality and analytics, since the Website does not support login or account features. You can manage cookie preferences through your browser and ad-personalization permissions through your device settings. Disabling certain cookies or tracking permissions may limit personalisation or some features of the App.
YOU HAVE CHOICES REGARDING THE INFORMATION WE COLLECT AND HOW IT’S USED
Shareperks provides you with choices and controls to manage your account and the information connected with your use of the platform.
Personalisation and Activity Controls
Shareperks uses certain information associated with your account and your activity within the App to personalise your experience and make the platform more relevant to you.
Depending on how you use Shareperks, we may use information such as your verified shareholdings, eligible shareholder benefits, search activity, viewed offers, saved preferences, redemption history, and interactions with the App to:
Recommend shareholder perks, offers, rewards, and experiences that are relevant to your verified investments.
Remember your preferences and help you continue where you left off within the App.
Personalise search results, featured offers, content, and recommendations.
Improve the relevance of notifications and in-app communications.
Enhance the overall functionality and user experience of the Shareperks platform.
You may manage certain personalisation preferences, including marketing communications and notifications, through your account settings or your device settings, where available. Choosing to limit personalisation may affect the relevance of recommendations, offers, and certain features available within the App but will not affect your ability to access your account or verify your shareholdings.
We use your verified shareholding information only to determine your eligibility for shareholder benefits and to personalise your experience on the Shareperks platform. Shareperks does not provide investment advice or use your investment information to make investment recommendations.
Ad settings
Manage your preferences about the ads shown to you within Shareperks. You can modify your interests and choose whether your personal information is used to make ads more relevant to you. Shareperks does not track your activity across other companies’ apps or websites for advertising purposes, and does not share identifiers with third parties to target you with ads outside the Platform.
Ways to review & update your information
Your Personal Information
Manage your contact information, such as your name, email, and phone number. Go to View Profile Details.
Removing & deleting your information
You may choose to:
Disconnect your broker account: You can disconnect your linked broker account at any time. Once disconnected, Shareperks will no longer receive updated holdings information from your broker account.
Delete your entire Shareperks account: You can request deletion of your account and associated personal information through the available account settings. Certain information may be retained where required to comply with applicable legal, regulatory, or business obligations.
YOUR RIGHTS AS A DATA PRINCIPAL (DPDP ACT, 2023)
In addition to the choices above, under the Digital Personal Data Protection Act, 2023 you have the right to:
Access a summary of the personal data we hold about you and how it is processed.
Correct, complete, or update your personal data.
Request erasure of your personal data, subject to our legal retention obligations described below.
Withdraw consent at any time, as easily as you gave it, without affecting the lawfulness of processing carried out before withdrawal.
Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
Have readily available means to register a grievance with us, and, if unresolved, to approach the Data Protection Board of India.
You may exercise these rights by writing to our Grievance Officer (contact details below) or, where available, through a Consent Manager registered with the Data Protection Board of India.
SHARING YOUR INFORMATION
When You Share Your Information
SharePerks lets you choose how your activity is shown to others. For instance, you can control whether your reviews of brands or your brand votes are shared with the relevant brand, or kept private to your account.
When you take part in public features on SharePerks — such as posting a review or voting for your favourite brands — your display name and profile photo may be shared with the brand alongside that activity. Publicly shared content on SharePerks may also become visible to people outside the App if you choose to share it externally (for example, sharing a reward or referral link on social media).
When SharePerks Shares Your Information
We do not sell or share your personal information with companies, organisations, or individuals outside SharePerks, except in the following circumstances:
With your consent
We share your information outside SharePerks when you’ve given us permission to do so, beyond the brand-sharing described below — for example, if you choose to connect a third-party App or service to your SharePerks account. You can review and manage which third parties have access to your SharePerks data from your account settings at any time.
With listed companies and brand partners
As described above, brands receive your activity (reviews, votes) along with your display name and photo. When you redeem a reward, we also share the limited shareholding confirmation needed to validate your eligibility (not your full portfolio or holdings across other companies) with the brand offering it.
For verification and processing
We work with trusted service providers — such as KYC/demat verification services, RBI-authorised payment gateways, and cloud storage and content-delivery service providers who host your uploaded documents and photos on our behalf — to confirm your shareholder status and process reward payouts. These providers only receive the information needed to perform their specific task, under confidentiality obligations, and may not use your data for their own purposes.
For legal reasons
We may share personal information if we believe in good faith that it’s reasonably necessary to:
Comply with applicable law, regulation, legal process, or a valid request from SEBI, tax authorities, or other government bodies.
Enforce our Terms of Service, including investigating potential misuse, duplicate accounts, or reward fraud.
Detect, prevent, or address fraud, security incidents, or technical issues.
Protect the rights, property, or safety of SharePerks, our users, or the public.
We may share aggregated, non-identifiable information — such as overall trends in reward redemption or brand voting activity — with partners, brands, or the public, for example to illustrate how retail shareholder engagement is growing on the platform. This kind of sharing never includes information that could identify you individually.
Cross-border data transfers
Some of our service providers (such as cloud hosting or analytics vendors) may process your information on servers located outside India. Where this happens, we require these providers to maintain safeguards consistent with applicable Indian law, including the DPDP Act, 2023 and any country restrictions notified by the Central Government from time to time.
In a business transfer
If SharePerks is involved in a merger, acquisition, or sale of assets, we will notify affected users before their personal information is transferred or becomes subject to a different privacy policy, and we’ll continue to protect the confidentiality of your information throughout that process.
THIRD-PARTY LINKS
The App and Website may contain links to brand offer pages, e-commerce sites, or other third-party services. This Privacy Policy does not apply to, and we are not responsible for, the privacy practices of those third parties. We encourage you to review the privacy policy of any third-party site or App before sharing information with it.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
All SharePerks features are built with strong security measures that continuously protect your information. The insights we gain from maintaining our platform help us detect and block security threats before they reach you. And if we do detect something risky that you should know about, we’ll notify you and guide you through steps to stay better protected.
We work hard to protect you and SharePerks from unauthorised access, alteration, disclosure, or destruction of information we hold, including:
We use 256-bit data encryption to keep your data private, whether at rest or in transit.
We offer 2 Factor Authentication (2FA) to help you add an extra layer of protection to your account.
We host your data on secure servers, protected against unauthorised physical and network access.
We conduct regular security audits to review our information collection, storage, and processing practices, and to identify and fix vulnerabilities.
We run continuous fraud monitoring to detect and prevent suspicious or unauthorised activity on your account.
We restrict access to personal information to SharePerks employees, contractors, and agents who need that information to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Data breach notification
If we become aware of a personal data breach that is likely to affect you, we will notify the Data Protection Board of India and affected users, in the manner and within the timeline prescribed under the DPDP Act, 2023 and its rules.
Retaining your information
We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:
Data you can delete anytime: your profile details (name, mobile number, email), and content you’ve added such as your saved brokerage/demat linkages or preferences. See “Removing & deleting your information” above for how.
Automatically deleted or anonymised data: technical and advertising-adjacent data in server logs (device IDs, IP addresses, app diagnostics) is anonymised or purged after a set period, typically used only for fraud detection and App performance monitoring.
Data kept until account deletion: usage patterns such as how often you log in, which brands/offers you engage with, and your reward-earning history — retained to keep your rewards ledger accurate while your account is active.
Data retained for longer, regardless of deletion requests: information required for legitimate business or legal reasons, including:
Shareholding verification records and KYC data, as required under SEBI regulations and the Prevention of Money Laundering Act (PMLA).
Transaction and redemption records, retained per Income Tax Act and financial record-keeping norms (generally 7–8 years).
Data needed for fraud prevention, dispute resolution, or to comply with a legal/regulatory request.
CHILDREN’S PRIVACY
Shareperks is not directed at, and is not intended for use by, individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact our Grievance Officer below and we will take steps to delete it.
GOVERNING LAW & JURISDICTION
This Privacy Policy is governed by the laws of India. Subject to the dispute resolution mechanism (if any) in our Terms of Use, the courts at Mumbai, India shall have exclusive jurisdiction over any disputes arising in connection with this Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post the updated version on the App/Website with a revised “Effective Date”, and where changes are material, we will notify you through the App, email, or another prominent means before they take effect.
GRIEVANCE OFFICER / CONTACT US
In accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are provided below:
Name
Himanshu Goyal
Designation
Grievance Officer / Data Protection Officer
Address
601, Orchid Plaza, Off S.V. Road, Borivali (West), Mumbai – 400092, Maharashtra, India
himanshu.goyal@shareperks.in
Phone
+91-7014733904
The Grievance Officer will acknowledge your complaint within 48 hours and resolve it within 30 days, as required by applicable law.